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Contact Information

Our customer service hours are Monday through Friday from 10:30 AM to 6:00 PM Pacific Standard Time, every week of the year excluding holidays. 

Email

Direct Order Inquiries - sales@channelfireball.com

eBay Order Inquiries: ebay@channelfireball.com

Amazon Order Inquiries: amazon@channelfireball.com

Buy List Inquiries - buyer@channelfireball.com

Phone

Online Customer Support: (408) 727-7827*
* If you receive a recording, the line is busy or we are temporarily unavailable. Please feel free to leave a message or try our live chat support for a faster response.

Game Center Customer Support: (408) 777-8277

Mailing Address

Channel Fireball
2916 Scott Blvd
Santa Clara, CA 95054

Game Center

Our game center is located at 1650 Coleman Ave Santa Clara CA 95050.

Monday to Thursday: 5:00 PM - 10:00 PM
Friday: 3:00 PM - 11:00 PM
Saturday: 11:00 AM - 7:00 PM
Sunday: 11:00 AM - 7:00 PM

For event information, please visit our Game Center page
Retail Store / Events Email Support - events@channelfireball.com