Buylist FAQ

When will payment for my buylist submission be sent? 

Most payments are sent within two (2) business days of receiving your submission.
How long does it take to receive payment via check?

Check payments mailed to a U.S. address typically arrive within 3-5 business days, though may take up to two (2) weeks in some cases. Check payments mailed to an address outside the U.S. typically arrive within three (3) to five (5) weeks, though delays beyond this estimate can occur due to delays with clearance through customs.

I created two separate buylist submissions. Can I send them in the same package?

You are welcome to mail multiple orders in the same package, we simply ask that you ensure all orders are kept distinct from one another and that all invoice printouts are included.  
I want to add or remove items from my buylist submission. How do I do that?

You are able to add items to your buylist submission simply by creating a second buylist submission and mailing them within the same package — just remember to keep them distinct from one another and to include both invoice printouts. If you would like to remove items from your buylist submission, simply email us a list of the items you wish to remove.

Do you purchase non-NM cards?

We are happy to buy cards in every condition from Near Mint to Damaged. We grade buylists upon arrival according to our condition guide, so there is no need to indicate condition if you are submitting copies that are below Near Mint.

Do you buy non-English cards?

We do not buy non-English cards unless the item specifically indicates a language other than English on our buylist page. If we receive non-English copies in place of English ones, we will either return the items to you at your expense or buy them from you at 50% of their English value.

Do you buy signed or stamped cards?

We do not buy signed or stamped cards. If we receive signed or stamped cards, we will grade them as if they were Moderately Played at best and pay for them according to the rate for that condition. 

I want to change my payment type (Store Credit / PayPal / Check). How do I do that?  

Email us your desired change. If you are switching to payment via check, please let us know your mailing address. If you are switching to payment via PayPal, please let us know your PayPal email address. 

Can I split my payment among various payment types (Store Credit / PayPal / Check)?

We are happy to split your payment in any way you would like, simply email us your desired split. Any portion of the payment issued via store credit will receive the 30% bonus.

The tracking for my package was marked as “refused”. What does that mean? 

If a package arrives at our facility with extensive damage to the outer packaging, it may be refused upon attempted delivery. If this has happened to you, we recommend contacting the mail carrier directly in order to learn more about the status of your package.

Can I deliver my buylist submission to your booth at an event?

We do not allow customers to deliver their buylist submissions to our staff at events. You are, however, welcome to sit down with one of our buyers at our vendor booth to sell your items.  

Can I deliver my buylist submission to the ChannelFireball Game Center?

We do not allow customers to deliver their buylist submissions to our Game Center. You can, however, deliver your buylist submission to our warehouse location during select weekday hours. Please email us if you would like to schedule time for delivering your buylist submission to our warehouse.

Something came up and I'm no longer able to send you my buylist submission. What do I do?

Email us and we will cancel your buylist submission. We appreciate you letting us know!